Diversity, Belonging & Inclusion
DIVERSITY, BELONGING & INCLUSION
We believe that the strength of our communities lies in the diversity they embrace. Our core values are centered around creating a space where every customer and employee is welcomed, respected, and appreciated for who they truly are.
Fostering a diverse, fair, and inclusive environment is integral to our mission of helping people feel confident and look their best. We're committed to advancing equity across the retail industry and using our influence, resources, and platform to drive greater representation and inclusion from all communities.
Progress toward our goals is regularly assessed by the team. We are dedicated to maintaining transparency and providing periodic updates on our achievements. At the core of our mission to help customers feel confident and look their best is our commitment to creating a diverse, equitable, and inclusive environment.
Our team is a center of excellence within the human resources department, collaborating with leaders across the business to develop and implement strategies that promote diverse representation and ensure fair, consistent, and inclusive practices.
OUR KEY VALUES
To improve clarity and focus in our work, we've simplified our core values to three key principles.
CAPTURING STYLE
We are dedicated to meeting the needs of our customers by offering products that cater to their individual preferences. We strive to create meaningful opportunities for customers to explore brands that resonate with them, ensuring our assortment reflects the diverse styles and tastes of our shoppers.
DIVERSE CULTURE
We are dedicated to making a meaningful impact on the world, starting with fostering an exceptional workplace where our employees can build fulfilling careers while feeling valued, included, and supported. One key way we achieve this is through our employee-led, company-sponsored Employee Resource Groups, which represent a broad range of visible and invisible identities.
We prioritize listening to our employees and learning from their experiences. Through our open-door policy, regular listening sessions, and the annual Voice of the Employee survey, we ensure that employees’ feedback is heard. We also benchmark our survey results against industry standards to hold ourselves accountable and continuously improve our workplace culture.
Our commitment is to create an environment where employees can bring their authentic selves to work, pursue their career aspirations, and thrive through continuous growth opportunities, as well as fair and transparent performance management and promotion processes.